Phone User Guide
MAKING A CALL
Option 1:
- Dial the Number1 or Extension
- Lift the Handset, press the Speaker button press Dial or press the Headset button (if you have a Headset)
Option 2:
- Lift the Handset, press the Speaker button or press the Headset button (if you have a Headset)
- Dial the Number1 or Extension
- Press; Dial, Send or #
1 Dial 8 for a Local number. Dial 81 for a Long Distance number. For International numbers, contact the Help Desk.
REDIAL
Option 1:
- Lift the Handset, press the Speaker button or press the Headset button (if you have a Headset)
- Press Redial
Option 2:
- Press Redial
- Lift the Handset, press the Speaker button or press the Headset button (if you have a Headset)
ANSWERING CALLS
Lift the Handset, press the Speaker button or press the Headset button (if you have a Headset)
CALL HOLD/RESUME
- Press the Hold button
- To Resume the Call; Press Resume or the Hold button again
MUTING A CALL
- Press the Mute button
- To Unmute; press the Mute button again
CALL TRANSFER
Blind Transfer
- Press Transfer
- Enter the Extension to transfer the call to
- Press BlindTrnf
Attended Transfer
- Press Transfer
- Enter the Extension to transfer the call to
- Press AttTrnf
- When you are done talking with the recipient, press Transfer
Direct Transfer to Voicemail
- Press Transfer
- Dial * and the Extension (e.x. *1234)
- Press BlindTrnf
VOICEMAIL SETUP
- Lift the Handset
- Press the Voicemail button
- Enter the Password (initially it will be the same as your extension)
- You will be walked through the setup
Note: It is best to change your PIN (Password) to something other than your extension. If you keep it your extension the system will walk you through the setup each time you access your voicemail from your phone.
ACCESSING VOICEMAILS
From your Phone
- Press the Voicemail button
- Enter the Password
CALL FORWARDING
- Dial *72
- Lift the Handset, press the Speaker button press Dial or press the Headset button (if you have a Headset)
- Enter the Extension
- Dial #
END CALL FORWARDING
- Dial *73
- Lift the Handset, press the Speaker button or press the Headset button (if you have a Headset)
RECORDING A CALL
During a call; Dial *1 to begin recording.
These recordings can be accessed with the UCP in the Call History Widget.
PHONEBOOK
- Press the center button of the Menu Navigation to access the phone menu
- Press the right arrow twice to highlight Contacts
- Press the center button
- Press the center button again to select the Local Phonebook.
- Press the up arrow to get to Search
- Press the button under Quick
- Press the button under 1Bc to change the entry mode to ABC
- Use the Standard Key Pad to search by Name
CHANGE THE RINGTONE
- Press the center button of the Menu Navigation to access the phone menu
- Navigate to Preferences or press 5 on the Key Pad and then select it
- Arrow down to Sounds and press Select
- Press Select again
- Use the left and right arrow keys to select a Ring Tone
- When done press Save
How to Determine your Direct Number
Extensions 2500-2699
Direct Number is 913-577-0###
Extensions 2700-2999
Direct Number is 913-577-####
Extensions 3800-3899
Direct Number is 913-577-0###
### = Last 3 digits of the extension
#### = All 4 digits of the extension
Grandstream GXP-2135 - Standard Phone
Grandstream GXP-2170 - Advanced Phone
Please contact the Help Desk at helpdesk@nazarene.org with any questions or issues.