Log in to the User Control Panel
Note: Your Network Username & Password are the same you use for Email and Signing-In to your computer.
Important: The “Forgot Password?” link will not work to reset your password. Your password is managed with our Active Directory system and is tied to the same account used to sign-in to your computer, email, Nubo, etc. Contact the Help Desk for assistance with your password.
Note: If you do not remember your password please use the “Forgot Password?” link to reset it. You will then receive an email from PhoneSystem@nazarene.org with the reset link.
Logout of the User Control Panel
Click on the Logout button in the lower left corner.
Create a Dashboard
Add Widgets
There are Widgets for the Dashboard and Side Bar. Some are available on both and some are only available on the Dashboard.
Dashboard Widgets
Side Bar Widgets
Call Forwarding Widget
To Set Call Forwarding;
To forward calls to Voicemail; select Unconditional, type an * followed by your Extension. Ex. *2000
To End Call Forwarding, click on the Enabled type.
Call History Widget
This Widget shows all calls received and make from your Extension.
If you recorded a call, the recording will appear here. You can listen to the recording from the Widget and also Download it to your computer.
Contacts Widget
This Widget shows most Employees of the GMC who have a Desk Phone. Some people are excluded from this list.
Do Not Disturb Widget
This Widget allows you to turn on & off Do Not Disturb for your Extension. This status shows up in the Operator Panel used by the Front Desk and on other phones configured with a BLF Line Key for your Extension.
Voicemail Widget
This Widget gives you access to any Voicemails you receive. You can Listen To, Delete, Download and Forward to others.
To Forward a Voicemail;
Voicemail Settings
Click on the Gear icon in the upper right corner of the Widget to access Voicemail Settings.
The Phone System is set up to send out an email notification of a received Voicemail. By default, the Voicemail recording will be attached to this email. You can change the following settings:
Note: Please do not change your Email Address here. Send an email to helpdesk@nazarene.org to request a change.
On the Greetings tab, you can listen to, delete, record, and upload Greetings for the available types. These changes take effect immediately and cannot be undone.
Device Management
This Widget allows you to manage the Line Keys on your Desk Phone.
Add a SD, BLF or Transfer Line Key on your Phone;
Remove a Line Key on your Phone;
Update a Line Key on your Phone;
Note: DO NOT change the configuration of a Line Key with the type of LINE. Doing so will cause issues with the Extension assigned to that Line.
Note: There are a total of 32 programable Keys on your phone, 8 Line Keys per page. Each page is numbered from the top down on the left then the top down on the right. E.g. 1-8 on page 1, 9-16 on page 2, etc.
Fax
This Widget allows you to send a Fax;
OR
Please contact the Help Desk at helpdesk@nazarene.org with any questions or issues.
Article Number: 406
Author: Wed, Jun 15, 2022
Last Updated: Mon, Jan 30, 2023
Author: Jeremy McNeal
Online URL: https://itkb.nazarene.org/itkb/article.php?id=406